TCM FormulasTM
Personalized Chinese Herbal Formulas

Guidelines for Ordering

1. Logon to TCMFormulas.com
2. In the STUDENT area, click on the appropriate "Place an Order" option.
3. Fill out the form, you'll need to know:
   · Is formula for pick-up (San Diego only), or delivery (additional $4.95)
   · Patient name
   · Patient's phone number
   · Patient's address if they want delivery
   · How many days should patient take formula?
   · What dosage should patient take? (See Quick Tips)
4. Give info card to Patient with cost marked. Tell patient that payment must be made before prescription will be filled.

Payment Options

• Credit card
  • Online payment via paypal
  • Credit Card number call in to our office:
    (877) 283-0678
• Check (to "TCM Formulas")
  • Place in the Suggestion Box at the
    PCOM Clinic
  • Mailed to TCM Formulas:
    4444 Bancroft St
    San Diego, CA 92116

Refills

Refills are easy...

• Call us at (877) 283-0678 and leave a message.
• Tell us the
  • patient's name
  • the formula number or formula name ("Oh that's why you asked for that info!"), and
  • if it's being shipped or picked up.
• If it's being shipped, give us:
  • the patient's address in case it was only pickup before.

Faxing Orders

If it's most convenient, you can fax us an order at (877) 283-0678. We'll tack on $1 for entering the formula into the computer for you. If you can't find any fax forms, print and use these:

• Powder order form for students
• Liquid order form for students

.

Making Powder Orders Simple

Powder Dosing Tips:

1. First, decide how many days of formulas you want to give, a week? 2 weeks? We suggest you add 2-3 days, so in future, if you want to refill or change the formula, the patient will have enough herbs to cover the filling and delivery time.
2. 3 scoops 3x day is considered equivalent to standard raw formula dosing. 4 scoops 3x day is a medium high dose. 5 scoops 3x day is a high dose.
3. For best patient compliance, choose a 2x day dose, like 4 or 5 scoops 2x day

Quickly Inputting the
Herbs and Grams

1. Use both the TAB button and the mouse.
2. From dosage area, tab over to the first herb box and type first letter of herb. Or, if it is near the end of the letter (e.g. huang lian is near the end of the H's), choose the next letter and go backwards. Not every letter has herbs, so you may have to try the next one (e.g. there are not 'I' herbs, so with huang, you have to type 'J' and go backward).
3. Select with the mouse or use the up and down arrow keys.
   
4. Tab to the # of grams space, type in number (remember to use the standard raw dosage for the formula, aka from Bensky)
5. Tab over to the next herb, repeat.
6. If you ever go too far, holding down the SHIFT key while pressing TAB will take you backwards one box.
7. When finished, use mouse to scroll down page and click Grand Total, write total cost onto Patient Info Card.
8. Recheck form, and then click ORDER.

Getting the Cost for your Patient

• To check formula cost before ordering, complete steps 1-7.
• To reduce cost: Lower the dosage per day, or decrease the number of days.

In a hurry? You can place your orders at home after your shift. Just be sure to notify your patient of the price and payment requirements so that they'll pay (or their formula won't get filled!).